Zb1 Privacy Policy — Malaysia User Data Protection

Last updated: 2026. This policy explains how zb1 collects, uses, and protects your personal information.

Information We Collect

When you register and use the zb1 platform, we collect various types of information to ensure your experience is safe, seamless, and relevant. This includes:

Account information: Full name, email address, phone number, date of birth, and the username you registered with.
Device and browser information: Device type, operating system, IP address, browser type, and language settings.
Payment information: Transaction details in Malaysian Ringgit (RM/MYR), and the deposit and withdrawal methods you use, including FPX and local digital wallets. We do not store full card numbers directly.
Usage data: Pages you visit, access times, games played, and in-account activity.
Cookies & Tracking: Session data, user preferences, and analytics data to improve platform performance.

How We Use Your Information

Zb1 uses the information collected solely for legitimate purposes directly related to the platform's operations. The primary purposes for using your data are as follows:

To verify identity and manage user accounts securely.
To process MYR deposits, withdrawals, and financial transactions.
To provide responsive and effective customer support.
To keep you informed about relevant promotions, bonuses, and platform updates.
To detect suspicious activity and prevent fraud or unauthorised access.
To comply with applicable legal and regulatory requirements in Malaysia.
To improve user experience through aggregated usage data analysis.

We will not use your information for third-party marketing purposes without your prior consent.

Cookies, Tracking & Data Security

The zb1 platform uses cookies to enhance your browsing experience. Cookies allow us to recognise active sessions, save your language preferences and account settings, and anonymously analyse usage patterns for continuous improvement.

There are two types of cookies in use:

Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
Persistent cookies: Stored on your device for a set period to remember your preferences on future visits.

You can manage your cookie settings through your browser, though disabling certain cookies may affect platform functionality.

For data security, zb1 implements SSL (Secure Socket Layer) encryption for all communications between your browser and our servers. All passwords are stored in an irreversible hashed format. Access to users' personal data is restricted to staff who require it to carry out their duties.

Sharing Information with Third Parties

Zb1 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in certain circumstances, we may need to share your information with the following parties:

Payment service providers: To securely process MYR deposit and withdrawal transactions through approved channels.
Technology service providers: Companies that assist us in operating the platform's infrastructure, analytics, and technical support, subject to strict confidentiality agreements.
Legal authorities: When required by Malaysian law or pursuant to a valid court order.

All third parties working with us are required to uphold data protection standards equivalent to our own privacy policy.

User Rights, Policy Changes & How to Contact Us

As a zb1 user, you have the following rights regarding your personal data:

Right to access: You have the right to request a copy of the personal information we hold about you.
Right to correction: You can request corrections to any inaccurate or outdated information through your account settings or by contacting our support team.
Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations and operational requirements.
Right to withdraw consent: You may withdraw your consent to marketing communications at any time.

Zb1 reserves the right to update this privacy policy from time to time. Any material changes will be communicated via a notice on the platform or by email to registered users. Continued use of the platform after changes are published constitutes acceptance of the updated policy.

For any enquiries, data-related requests, or privacy concerns, please contact our support team via the FAQ or email us at [email protected]. We are committed to responding to all enquiries within a reasonable timeframe.